Accessibility

A website everyone can use.

We support people with disability every day, so our website has to work for everyone. This page explains what is built in and how to reach us another way.

The accessibility button

Every page has an Accessibility button in the bottom left corner. It opens these options, and your choices are remembered on this device:

  • Listen to this page reads the page out loud and highlights where it is up to. You can pause, resume or stop at any time.
  • Text size makes everything bigger, up to one and a half times the normal size.
  • Calm mode stops the moving backgrounds, animation and scrolling effects. If your device is set to reduce motion, the site already does this for you.
  • Readable font switches the whole site to one clear typeface with more space between letters and lines.
  • High contrast uses black text on white with stronger colours.
  • Underline links makes every link easy to spot.

Built in on every page

  • Our main typeface is Atkinson Hyperlegible, designed by the Braille Institute so letters are easy to tell apart for people with low vision.
  • Everything works with a keyboard, with a clear focus outline, and a skip link to jump straight to the content.
  • Pages are built for screen readers, with proper headings, labelled links and buttons, and descriptions on photos.
  • Text and buttons meet colour contrast guidelines, and nothing relies on colour alone.
  • Pages zoom to 200 percent and reflow on phones without sideways scrolling.
  • Each service page starts with an “In plain words” summary in short, simple sentences.

We build to the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, and we keep testing. If something does not work for you, we want to know.

Other ways to reach us

  • Call us on (07) 3899 1759, or email info@parcaresupports.com.
  • Deaf, hard of hearing or speech impaired? Use the National Relay Service and ask for (07) 3899 1759.
  • Need an interpreter? Call TIS National on 131 450 and ask them to call us on (07) 3899 1759.
  • We can talk you through any page, or post information out as printed copies.

Tell us what to fix

If any part of this website is hard to use, email info@parcaresupports.com or use our feedback form. Tell us the page and what happened, and we will fix it.