Nicholas is the driving force behind Parcare Lifestyle’s commitment to delivering high-quality, person-centred NDIS supports. With extensive experience in disability operations, complex support environments, and quality assurance, Nicholas leads the organisation with a strong focus on safety, transparency, and participant wellbeing.
His vision for Parcare Lifestyle is centred on empowerment — enabling individuals to live meaningful, connected, and independent lives through tailored, reliable support.
Nicholas oversees service delivery, governance, clinical integration, and stakeholder engagement across all regions.
Kelly brings deep sector knowledge and a passion for building strong relationships with participants and families. As a Senior Support Facilitator, she ensures every individual receives structured, high-quality support that reflects their goals and preferences.
Kelly specialises in complex coordination, behaviour support–aligned planning, and mentoring frontline teams to deliver consistent, safe practice. Her warm, solution-focused approach ensures participants feel supported every step of the way.
Matthew is known for his calm, reliable, and participant-first approach. With strong experience in complex disability support and routine development, Matthew plays a key role in shaping high-standard service delivery across Parcare Lifestyle.
He oversees intake pathways, participant onboarding, and service mapping to ensure every individual receives personalised and sustainable support. Matthew’s dedication to quality and clear communication makes him an invaluable leader within the team.
Melanie supports participants with care, consistency, and professionalism. She coordinates daily supports, liaises with families and providers, and ensures each person’s routines, goals, and preferences are embedded into their support plans.
Melanie is known for her strong organisational skills, attention to detail, and genuine passion for empowering participants to live confidently and independently.
Joshua brings a positive, energetic, and participant-focused attitude to everything he does. He specialises in community access, independent living development, and supporting participants through lifestyle routines and skills growth.
Joshua is dedicated to promoting choice and control, ensuring participants feel heard, respected, and empowered in their daily lives.
Tara is committed to delivering support that is compassionate, respectful, and tailored to each person’s unique needs. With experience across daily living assistance, SIL environments, and community programs, Tara ensures participants receive consistent, engaging, and meaningful support.
Her approachable nature and strong communication style strengthen relationships with participants, families, and colleagues alike.
Tania is our Operations Manager, focused on supporting our teams and ensuring smooth, high-quality service delivery across Parcare.
She works closely with Support Facilitators and Team Leaders to strengthen communication, provide guidance, and support complex or high-risk participant. Tara is committed to delivering support that is compassionate, respectful, and tailored to each person’s unique needs. With experience across daily living assistance
Our Registered Nurses bring high-level clinical expertise to ensure participants receive safe, evidence-based support.
Their responsibilities include:
The RN team plays a vital role in maintaining Parcare Lifestyle’s standard of clinical excellence.
Our Enrolled Nurses deliver compassionate, hands-on clinical support across SIL, STA, and community settings.
They assist with:
ENs ensure participants receive consistent, clinically guided day-to-day care.
Our Team Leaders are the backbone of frontline service quality.
They oversee:
With strong communication and problem-solving skills, our Team Leaders maintain a supportive, high-performing environment for both staff and participants.
This team includes behaviour support–aligned workers, mental health specialists, and trauma-informed practitioners.
They work closely with participants who require:
Their compassionate, specialised approach helps participants build confidence, resilience, and independence.
Our Lifestyle Workers support participants to engage in meaningful experiences, develop new skills, and build social connections.
They assist with:
Their goal is simple: help participants live rich, enjoyable, and fulfilling lifestyles.
Hello my name is James Hart so just excuse my gmail account “name”. Ive been supported by Parcare for about a year and never had any predicaments with them. I have met 9 of the staff members with 2 of them being part of the office side of the business. Every Support Worker/Carer has been absolutely amazing, caring, polite, paying attention and giving me advise, educating me to slowing down and think before saying things, planning out what I want to achieve in my recovery, giving me external views on how I can accomplish it, making sure I am looking after myself and taking care of my son correctly and also just having general conversations with them. Parcare has been absolutely fantastic, they have always been so helpful, always reply to emails, take phone calls and if you cant get onto them please just leave a voice mail and they will get back to you as soon as they can as they are continually providing assistance to everyone and even after hours. I had a physical accident in 2021 and acquired an Extremely Severe Traumatic Brain Injury without Parcare and an Individual Support Worker/Carer Robert I wouldn’t be anywhere close to my current recovery. I couldn’t put down how much effort, help and assistance all of them have given me.
- James
All from the Heart sincere and passionate.
- Tania
Good service provider, transparent and willing to accommodate the needs of all participants
- Joshua
The team at Parcare Support Service is incredibly caring and professional. They genuinely go above and beyond to support their clients with compassion and respect. Highly recommend to anyone looking for trustworthy and personalised care.
- Ella
Parcare have been absolutely incredible in supporting my daughter. From the very beginning, their passion, energy, and unwavering commitment to providing quality care have been second to none. The entire team operates with professionalism and heart, which has made a world of difference for our family. Their communication has been consistently clear, timely, and thorough keeping us informed and involved every step of the way. This has made the transition process smooth and reassuring for us as parents. Most importantly, my daughter has settled in beautifully thanks to the support she’s received. Her support workers have been exceptional kind, knowledgeable, and genuinely invested in her wellbeing. They’ve taken the time to build a trusting relationship with her, and it’s been incredible to witness her growth and increased confidence. I can’t speak highly enough of Parcare and the work they do. They have created a truly supportive and nurturing environment, and I’m so grateful for the positive impact they’ve had on my daughter’s life.
- Courtney
Parcare been the best company and I hope everyone loves it.
- Seppo
Amazing service!
- Leigh
Excellent service everyone is so caring and friendly Nic and the team go above and beyond to provide the best support and care
- Tracy
My daughter has received service from Parcare for around 9 months now and both her and I could not be happier with the service they have provided her to and for her. They are person centred and have supported my daughter to build skills in several key areas. They have also supported her to do amazing things such as skydiving. Solid service starts from the top and I have found management to be exceptional and supportive. Highly recommended from my daughter and I.
- Toni-Ann
Parcare Support Service is exceptional! Their person-centered approach, dedicated team of support workers, and wide range of services make them the best choice for disability support. A huge thanks for the time and effort to tailor each client with their needs and accommodating their NDIS plans. Highly recommended!
- Juliana
Quality staff that go above and beyond for their clients and fulfil your every need.
- Izzy
Always goes above and beyond!
- Rafferty
Great service. Nic goes the extra mile and really cares about his clients and their needs and wants.
- Brodie
Was recommended to me through a agency, my consultant said Parcare would be reliable, affordable and this was true! Nic is a legend and will be recommending them further.
- Ben
Quality staff that go above and beyond for their clients and fulfil your every need. Couldn’t recommend their service enough!
- James
Quality staff that care for their clients and comply to your needs. Look after not just the person in need but the family involved as well. Would strongly suggest their service.
- William
Unit 5/5-7 Cairns street
Loganholme 4129 QLD
