Policy Register

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Public policy register

Policy register

Policies you can read here, and titles you can request by email. Operational and HR packs stay internal.

Register date 3 September 2026

Next review 3 September 2027

This is the public index. It is the Policy Register referred to in our Information Management and Information Security policies. You can read some policies on this website. You can request the others listed below by email. We do not publish internal procedures, HR packs, payroll, incident files, or solicitor-client material.

Operational and HR policies are held internally. Staff receive them at induction. The Director holds the full register. Email privacy@parcaresupports.com to request a public policy. Approved by the Director.

On this website

Privacy and Dignity Policy

How we treat people with dignity and handle personal information.

No. 4 · Version 2 · Approved 19 August 2026 · Next review 19 August 2028 · Summary · Full policy

Collection of Information Statement

What we ask for, why, and what happens if you do not provide it.

On this website

Feedback and Complaints Management Policy

How to give feedback or complain, including to the NDIS Commission.

No. 6 · Complaints page

How we contact you

How to check a message from us.

On this website

Available on request

Email privacy@parcaresupports.com. We will send the policy. We do not publish the full text here.

Information Management Policy

Available on request from the Director / Privacy Officer.

No. 15 · Version 2 · Approved 19 August 2026 · Next review 19 August 2028

Information Security Policy

Available on request from the Director / Privacy Officer.

No. 37 · Version 1 · Approved 19 August 2026 · Next review 19 August 2028

Data Breach Response Policy

Available on request from the Director / Privacy Officer.

Approved 19 August 2026

Held internally

Operational and HR policies are held internally. Staff get them at induction. The Director holds the full register. They are not listed on this website. Email privacy@parcaresupports.com if you need a public policy.